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This thread is resolved. Here is a description of the problem and solution.

Problem:The header and footer are broken in secondary language

Solution: The client is using normal Elementor template for Header and Footer. So the design is broken in the secondary language. Adding a Global Header and Footer template for the site has fixed the issue.

Relevant Documentation: https://www.youtube.com/watch?v=tDePkL-1tu4

https://www.youtube.com/watch?v=ob7SMEfVRfc

https://wpml.org/documentation/plugins-compatibility/elementor/

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by aviadR 1 year, 4 months ago.

Assigned support staff: Bigul.

Author Posts
July 31, 2018 at 11:13 am

aviadR

I am trying to: translate the site to English

Link to a page where the issue can be seen:

I expected to see: translated header and footer
here I explain the issue in short video:
hidden link
password: 112233

Instead, I got: a broken menu and footer

August 1, 2018 at 5:20 am #2600570

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please add a Global Header and Footer template for the site. Then translate it into the secondary language and make sure the issue is existing or not. Please check the attached images for more details.

Please check the following documentation and let me know your feedback.

hidden link

hidden link

https://wpml.org/documentation/plugins-compatibility/elementor/

--
Thanks!

Bigul

August 4, 2018 at 4:31 pm #2612913

aviadR

Thank you very much, it helped.
originally we have built the site with older Elementor version - the Global footer and header did not exist yet then.