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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 3 months, 3 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
June 28, 2019 at 4:45 pm #4109515

ascension sanchez

I installed the plugin in interacting.info/new for the first tests, but now I need it to be active in the main domain interacting.info.
But the key gives me error.
How can I change it?

June 28, 2019 at 5:55 pm #4109797

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

What you would need to do is to remove the current license key that you added into your WPML.org account here (https://wpml.org/account/sites/) and then create/generate a new key for the new domain.

After that, go to your WordPress's backend > Plugins > Add new > Commercial > and register the new key.

Here is some very helpful documentation, too:
https://wpml.org/faq/install-wpml/#register

Please let me know if this solved your issue or if you still need help.

I will be waiting for your response.

Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

Kind regards,
Mihai Apetrei