Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Rohan Sadanandan 4 months, 2 weeks ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
July 7, 2019 at 2:10 pm

karimA-9

I am trying to: translate a page to Arabic but the layout is different than the original page.

Link to a page where the issue can be seen:hidden link

I expected to see:

Instead, I got:

July 8, 2019 at 2:48 pm #4163685

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

Thank you for contacting the support forum.

It seems that the problem is because of theme stylesheet.

To test this, could you please follow these steps:-

#1 Disable WPML
#2 Go to Settings > General > Site Language and set it to Arabic
#3 Then visit this page here hidden link do you see the same issue? Please let me know.

NOTE:
Also, make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!).

Thanks,
Rohan