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This topic contains 4 replies, has 3 voices.

Last updated by geraldC-2 2 years, 4 months ago.

Assigned support staff: Itamar.

Author Posts
October 4, 2017 at 8:25 am



In a page or an article, when i try to update content by adding content or recording changes, the save button aren't active or sometimes when i arrive to click it, it loads indefinitly.
I try to disable WPML, and it run good and fast.

Please can you help me and tell what i need to do ?

I create a test website, see credentials

October 4, 2017 at 7:11 pm #1391694

Carlos Rojas

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

Please follow this steps:
- Make a full backup of the site.
- Update all outdated plugins.
- Flush all cache memory.

Does the issue persists?

Please let me know if you need any further assistance and I will be happy to help.
Kind regards,

October 4, 2017 at 7:15 pm #1391712


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hello, @geraldc-2.

Thank you for contacting the WPML support forum.

I've accessed your site and edited the 'Test' page.
I just added to it a 'Text block' element and inserted some text and pressed the 'Mettre à jour' button.
The page was updated accordingly with no problem, and I can not see the problem on your site.
Could you, please tell where to go and what to do to replicate this problem on your site.


October 6, 2017 at 7:46 am #1393240


Hi Itamar,

I was thinking it would be the same problem on this test environment...But not.
I can't verif this issue too on this test site.

Could you please have a look on the original website. Be careful it's a oneline production website

> Enable private message for credentials please

October 6, 2017 at 9:16 pm #1394218


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Sure @geraldc-2.

Private message is enabled for the next reply.


October 7, 2017 at 8:35 am