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This topic contains 2 replies, has 2 voices.

Last updated by Andreas W. 8 months, 3 weeks ago.

Assigned support staff: Andreas W..

Author Posts
September 10, 2019 at 6:11 pm #4548003


I am trying to: activate sitepress-multilingual-cms.4.2.8

Link to a page where the issue can be seen: I removed the plugin

I expected to see: the plugin installed

Instead, I got: error message "The site is experiencing technical difficulties. Please check your site admin email"

September 10, 2019 at 6:12 pm #4548031


Can you help me?

September 10, 2019 at 6:54 pm #4548347

Andreas W.

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)


Thank you for your message.

It seems we are having currently an issue with the automatic update process on some sites.

Can you please, try a manual update via FTP? Here is how:

1 - Download the mentioned plugin zip folders from your account.

2 - Unzip them and upload the unzipped folder to your host wp-content/plugins folder replacing the current folders.

Note: I recommend you to delete the current plugin folders before updating the new ones. Also it is better if you put your website in a maintenance mode to avoid any issue for your users.

IMPORTANT: Please, note, a backup is required for security reasons and to avoid any data loss, you can use the plugin for these backup needs.

Please, let me know if the workaround solved the issue.

Kind regards

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