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This topic contains 3 replies, has 2 voices.

Last updated by elizabethK-3 2 months, 3 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
July 17, 2019 at 10:59 pm #4233887

elizabethK-3

I am trying to:

Link to a page where the issue can be seen:
hidden link

I expected to see:

Instead, I got:

July 18, 2019 at 5:00 am #4234987

elizabethK-3

I still need help, It shows one reply but I can't see any reply.

July 18, 2019 at 6:16 am #4235175

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

I will help you with your issue.

It seems you are using an older version of WPML plugin version 4.0.8. I would highly recommend updating WPML to the latest version. Make sure to secure a backup of your site and database before proceeding with the update.

Once updated to the latest version, please follow the recommendations in these articles
https://wpml.org/faq/prevent-performance-issues-with-wpml/
https://wpml.org/2012/01/can-your-site-run-faster/ -

Please ensure that all the relevant steps are followed.

I hope this would help you better, please let me know the results.

Kind regards
Raja

July 18, 2019 at 6:51 am #4235399

elizabethK-3

My issue is resolved now. Thank you!