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This topic contains 6 replies, has 2 voices.

Last updated by Lauren 1 year, 9 months ago.

Assigned support staff: Lauren.

Author Posts
April 12, 2018 at 6:16 am #1604230

teameK

I am completing the site.
But the site is too slow.

Please solve this problem.

hidden link

April 12, 2018 at 2:07 pm #1609370

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

I understand you are having site performance issues. Since performance issues can be difficult to pinpoint, let's check a few variables and settings to narrow the issue. Please answer as many of these questions as you can. Contact your hosting provider, if necessary.

Please keep WPML & all related plugins enabled while we do these steps:

1. The WP Memory Limit needs to be increased. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/

You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

2. Can you add debug information to the thread? Instructions: https://wpml.org/faq/provide-debug-information-faster-support/

3. If you haven't already, can you review the following article https://wpml.org/2012/01/can-your-site-run-faster/ to ensure all relevant steps are followed?

4. Can you confirm that the following settings are OFF or disabled:
- Adjust IDs for multilingual functionality (WPML > Languages)
- Track where strings appear (WPML > String translation)
- Auto register strings(WPML > String translation)

5. Can you tell me more information about the hardware including the CPU?

6. What type of hosting do you have? Shared, VPS, Dedicated, etc?

7. Do you know if object caching is part of your PHP setup? PHP < 5.5 should be APC. Newer versions should use the zend op cache, uAPC will also work though but is slower.

8. Can you confirm that you are still experiencing performance issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Seventeen) ?

9. Are you using a cache plugin such as W3 total cache?

10. Make sure Disk caching is disabled.

11. Try disabling the W3 total cache plugin.

Thank you for helping us pinpoint the issue. Feel free to add any other information you may have.

April 13, 2018 at 8:27 am #1618093

teameK

^^

April 13, 2018 at 4:36 pm #1625217

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

I'm not sure if your last reply was a mistake, but there is no content. Please provide answers to my previous question so that I can further troubleshoot. Thanks!

April 19, 2018 at 12:34 am #1680641

teameK

I would like to receive technical support for this issue.
Even if it costs money.

April 19, 2018 at 8:40 am #1684673

teameK

I did some work.
The following are the results.
I want to improve more.

I would like to receive technical support for this issue.
Even if it costs money.

April 19, 2018 at 1:16 pm #1689006

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

This is the technical support forum. I would like to further assist you, but I still need answers to the following questions.

1. First, please make a full backup of your site. Then deactivate all non WPML plugins and switch to a default theme such as Twenty Seventeen. Install a plugin such as Query Monitor and please send me screenshots of the speed performance with these settings. Then send me screenshots of the settings with your regular theme and all plugins activated.

2. Next, please review the following article https://wpml.org/2012/01/can-your-site-run-faster/ to ensure all relevant steps are followed

3. Please confirm that the following settings are OFF or disabled:
- Adjust IDs for multilingual functionality (WPML > Languages)
- Track where strings appear (WPML > String translation)
- Auto register strings(WPML > String translation)

4. Can you tell me more information about the hardware including the CPU?

5. What type of hosting do you have? Shared, VPS, Dedicated, etc?

The topic ‘[Closed] The site is too slow.’ is closed to new replies.