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This topic contains 2 replies, has 2 voices.

Last updated by Lauren 12 months ago.

Assigned support staff: Lauren.

Author Posts
July 10, 2019 at 3:50 pm


Tell us what you are trying to do?
I try to clear the cache and check the setting.
Is there any documentation that you are following?
Is there a similar example that we can see?

What is the link to your site?
hidden link

July 10, 2019 at 4:50 pm
July 10, 2019 at 7:24 pm #4184175


Languages: English (English )

Timezone: America/New_York (GMT-04:00)

The files that were sent are not working to install the package. If it's okay with you, I can log in to the site and download the files directly. I have marked the next reply as private so that you can safely share credentials. Thanks!

July 11, 2019 at 1:46 am
July 11, 2019 at 12:09 pm #4189595


Languages: English (English )

Timezone: America/New_York (GMT-04:00)

The link provided for login redirects me to the homepage. Can you please double check the link to your dashboard login and update your previous reply as needed? Thanks!

The topic ‘[Closed] the traditional chinese article can't not read’ is closed to new replies.