Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno 9 months, 4 weeks ago.

Assigned support staff: Bruno.

Author Posts
January 25, 2019 at 9:08 am #3128252

marylinM

I am trying to:

Link to a page where the issue can be seen:

I expected to see:

The list of jobs to assign to translators

Instead, I got:

An empty tab. Nothing shows up.

January 25, 2019 at 7:52 pm #3130392

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting. I've noticed that you are using 40MB of memory. The WPML requires at least 128MB: https://wpml.org/home/minimum-requirements/

Note that WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, it means, with a default theme and not other plugins installed.

Please, could you increase the memory limit for WordPress? To do it, please open the wp-config.php file in the root of your WordPress installation and after the opening PHP tag, add these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

E.g.:

<?php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Then save the file and using your FTP client, upload wp-config.php to your server.

Thank you.

The topic ‘[Closed] The translation basket tab shows 10 jobs but when i click the tab is empty’ is closed to new replies.