Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 8 months ago.

Assisted by: Bobby.

Author Posts
October 25, 2023 at 10:56 pm #14665091

saidB-4

Hi,
I have two problems
1- side bar n Listing page the Translation does not appear fully in Arabic and French. All words have been translated
2- The page template does not show a translator in Arabic and French.
the link to my site:
1-hidden link
2- hidden link

Firefox_Screenshot_2023-10-25T22-44-06.147Z.png
Firefox_Screenshot_2023-10-25T22-44-23.803Z.png
October 26, 2023 at 7:41 pm #14673995

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

We try to keep each ticket to one issue, if possible we will focus on the first issue with the listing page and we can move forward to the next afterwards, or you could in the meantime open a separate ticket for just the second issue.

Regarding the listing page, I can see it has been translated into all 3 languages from English.

Did you translate these strings through String Translation or were they translated automatically through the .mo files?

Please go to WPML->String Translation and search for the untranslated strings, are you able to locate them?

Also, are these strings coming from a third party plugin or the theme? , if yes, which theme or plugin are they coming from ?

October 26, 2023 at 9:22 pm #14674495

saidB-4

Hi
thank you for your answer, for the second issue I will create a new ticket
for the first one, yes I searched about the string in string translation and I stranslated but still not appear in sidebar
All the strings in sidebar menu are from the theme javo house, and they are not from a third part, if you need to acces for the dashboard I will give you an account
this the link to second issue
https://wpml.org/forums/topic/the-translation-does-not-appear-in-listing-details-page/

October 30, 2023 at 6:27 pm #14694441

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the above information!

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] the Translation does not appear fully in Arabic and French’ is closed to new replies.