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This topic contains 2 replies, has 2 voices.

Last updated by Alejandro 1 month, 1 week ago.

Assigned support staff: Alejandro.

Author Posts
August 30, 2019 at 8:07 pm #4489129

marjorieG-3

Tell us what you are trying to do?
- Trying to setup WPML.

Is there any documentation that you are following?

Is there a similar example that we can see?
- https://wpml.org/forums/topic/translation-management-dashboard-filters-and-pagination-not-working/
- https://wpml.org/forums/topic/translation-management-dashboard-filter-not-working/

What is the link to your site?
- hidden link

Does WPML require the ability to write to the filesystem? The filter on the translation management dashboard is only working locally. I am having trouble getting WPML setup on a wordpress site hosted on Platformsh. Platformsh does not allow plugins to write to the filesystem ( hidden link ) and I want to make sure that isn't the issue before proceeding.

August 30, 2019 at 10:24 pm #4489345

marjorieG-3

I've made the suggested changes but I don't see debug.log

September 2, 2019 at 7:35 am #4495003

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello, I'll continue the ticket conversation since Lauren is off, as she mentioned before.

At this point I'm suspecting that, yes, the problem could be with your hosting. Not necessarily because of the permissions issue, though.

I suggest you:
1) ask the hosting support to take a look at your site and tell you if by any chance they see an error that only they can see (I.e: on their private server log).

2) ask them if by any chance they have a server side caching system enabled (if yes, which one).

3) Last but not least, please open the inspector on your browser and see if you notice any error:

https://www.lifewire.com/get-inspect-element-tool-for-browser-756549

Regards.

The topic ‘[Closed] The translation management dashboard filter is not working.’ is closed to new replies.