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This topic contains 3 replies, has 2 voices.

Last updated by Rajeeb Banstola 3 months ago.

Assigned support staff: Rajeeb Banstola.

Author Posts
July 17, 2019 at 7:59 pm #4233257

lukaZ

After activating WPML CSM all my Theme options disappeared.

Example in the pictures.

Im using Norebro theme wich is WPML compatible.

July 17, 2019 at 8:14 pm #4233327

Rajeeb Banstola

Hi,

Thank you for contacting WPML!

First of all, please make sure your server meets the minimum requirements for running WPML:

https://wpml.org/home/minimum-requirements/

Then, update all of your themes and plugins. Deactivate any plugin is not required by your theme/WPML addons.

Please let me know how this goes so we can debug further!

July 17, 2019 at 8:30 pm #4233409

lukaZ

Hi,

Tried everything you said. It still come up that there is a conflict between WPML CMS ant the theme.

July 18, 2019 at 6:16 am #4235179

Rajeeb Banstola

Hi,

Thank you for your patience.

I was unable to find your theme in our compatible list here:

https://wpml.org/documentation/theme-compatibility/

While this doesn't necessarily mean your theme is not compatible, we at WPML have not tested the theme ourself.

Since it looks like a compatibility issue between WPML and theme, that needs to be responded by a developer, I suggest you to ask the theme author to contact us through our GoGlobal program:

https://wpml.org/documentation/theme-compatibility/go-global-program/

Please let me know if you have any questions.

Best,