theme string translations are not showing

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate your website theme strings into Chinese using WPML, but after updating WordPress to version 8, the translations are not appearing.
Solution:
First, check if this issue started after updating to WordPress 6.7. If so, we recommend reading the errata on missing translations on the front end: https://wpml.org/errata/missing-translations-on-front-end/.
Additionally, we have released another errata that includes a manual fix for WPML > String Translation. This fix should be applied manually until the upcoming update for WPML String Translation resolves this issue. You can find the errata here: https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end/.

If the solution provided does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Known issue

This topic contains 4 replies, has 3 voices.

Last updated by Andreas W. 5 months, 1 week ago.

Assisted by: Andreas W..

Author	Posts
November 15, 2024 at 11:54 pm #16410043
ningz-5	Background of the issue: I am trying to translate my website theme strings into Chinese using WPML. The issue started after WordPress was updated to version 8. My website is hidden link. Symptoms: Theme string translations are not showing. Questions: Why are my theme string translations not appearing after the WordPress update? How can I resolve the issue of missing theme string translations?
November 17, 2024 at 8:04 am #16411429
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Would you please do as follows? - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)". - Click the "Check for Updates" button. - Update WPML and its addons there. For more information: https://wpml.org/faq/install-wpml/#automated-updates After that, if the string is not showing as translated yet, so as follows: - Go to WordPress Dashboard > WPML > String Translation. - Scroll down and check the "Look for strings while pages are rendered" checkbox. - Reload the front end of the website and see if the string are now showing as translated. - If so please do as follows: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Go to "WordPress Dashboard > WPML > Support > Troubleshooting (link)". - Click the "Show custom MO Files Pre-generation dialog box" button. - After that, a pop up will show. Click the blue button and wait for the process to finish. See if it fixes the issue for you. Thanks.
November 18, 2024 at 2:50 am #16412443
ningz-5	Thanks for your reply! I have followed your instructions, but it still doesn't work. However: check the "Look for strings while pages are rendered" checkbox. - Reload the front end of the website and see if the string is now showing as translated This works, but it doesn't work after I TURN OFF it. I found that only one language (Chinese Simplified) string (BY theme domain) can't be translated, which is what I import po. file (edit by POEDIT). I tried adding a new different language under the same string, and it can be translated. I have closed the website and tried many ways to solve it, but it still doesn't work. Please help me solve this problem, thank you very much!
November 18, 2024 at 8:50 pm #16416522
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Did this issue occur after updating to WordPress 6.7? If so, please read this: https://wpml.org/errata/missing-translations-on-front-end/ If not, let me know and we will investigate further. Best regards Andreas
November 30, 2024 at 12:05 am #16461315
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Please take kindly note, that we release another errata for this issue. The errata includes a fix for WPML > String Translation that needs to be applied manually until the upcoming update for WPML String Translation will solve this issue: https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end/ Please let us know if further assistance is needed.