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This topic contains 3 replies, has 2 voices.

Last updated by Dat Hoang 7 years, 8 months ago.

Assigned support staff: Dat Hoang.

Author Posts
January 23, 2014 at 9:42 pm #326842


Hi, I am currently using explorable theme from elegant themes. Within the theme there is sorting with type and location but when I add new type or location it gives me an error message as shown in screenshot.

All of my plugin is up to date and the WPML installation doesn't seem to have any problems.

location-error screenshot.jpg
January 24, 2014 at 7:58 am #326943

Dat Hoang


Please try WPML->Support-> Troubleshooting – > 'General clean up' / 'Set language information' / 'Fix terms count' / 'Remove ghost entries from the translation tables'

Your problem is resolved or not?

Thank you.

January 24, 2014 at 9:34 am #326996


I tried it but still getting that error.

January 24, 2014 at 11:08 am #327122

Dat Hoang


I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply.

Note that:
+ Backup your site before giving us your credentials
+ It would be better if you give me the test site rather than live site.
Thank you!

The topic ‘[Closed] Theme's Listing Categories showing error message’ is closed to new replies.