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Last updated by Bruno 1 year ago.

Assigned support staff: Bruno.

Author Posts
October 11, 2018 at 10:53 am #2807699

Stijn Cornel

I am trying to: copy my page in english to dutch.

Link to a page where the issue can be seen: havanatours.nl

I expected to see: All the icons like facebook logo.

Instead, I got:Empty icons.

Debug informatie: nguage Cloud has been translating content for small to medium-size businesses for more than 25 years. 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It specializes in legal, financial, manufacturing and e-Learning translations in over 180 languages.","url":"hidden link","logo_url":"hidden link","project_details_url":"hidden link{request_id}","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"3393562c8687d38db9c447854bd20957","doc_url":"https://wpml.org/translation-service/capita/","notification":false,"tms":false,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"The username, password, customer name, and contact name will be provided upon creating a Capita account","how_to_get_credentials_url":"https://wpml.org/translation-service/capita/#connecting-your-site-to-capita","client_create_account_page_url":"hidden link","partner":false,"custom_fields":[{"label":"Username","name":"username","type":"text"},{"label":"Password","name":"password","type":"text"},{"label":"Customer Name","name":"customer_name","type":"text"},{"label":"Contact Name","name":"contact_name","type":"text"}],"default_service":0,"translation_feedback":true,"feedback_forward_method":"email","rankings":{"quality":0,"speed":4,"popularity":3},"specializations":[],"countries":[],"redirect_to_ts?":true},{"id":33,"name":"Semantix","description":"Semantix is a leading language company in the Nordics with more than 50 years of experience. It regularly translates into more than 200 languages for companies within almost all industries, all around the world.","url":"hidden link","logo_url":"hidden link","project_details_url":"hidden link","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"cf3d9e7244ec6d0a5192462c93e81bee","doc_url":"hidden link","notification":false,"tms":false,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"Amesto will send you a Username, Password, and Customer ID to your email","how_to_get_credentials_url":"hidden link","client_create_account_page_url":"https://wpml.org/translation-service/amesto/#connecting-to-amesto","partner":true,"custom_fields":[{"label":"Username","name":"username","type":"text"},{"label":"Password","name":"password","type":"text"},{"label":"Customer ID","name":"customer_id","type":"text"}],"default_service":0,"translation_feedback":true,"feedback_forward_method":"manual","rankings":{"quality":0,"speed":4,"popularity":3},"specializations":[{"name":"Technical","key":"technical"},{"name":"Marketing & Branding","key":"marketing_branding"},{"name":"Business","key":"business"}],"countries":[{"name":"China","code":"CN"},{"name":"Denmark","code":"DK"},{"name":"Finland","code":"FI"},{"name":"Norway","code":"NO"},{"name":"Sweden","code":"SE"},{"name":"United Kingdom","code":"GB"}],"redirect_to_ts?":true},{"id":43,"name":"GPI","description":"GPI is a team of language, technology, project management and business professionals with over 20 years of extensive experience in translation services helping companies communicate and conduct business in more than 100 languages and 15 disciplines.","url":"hidden link","logo_url":"hidden link","project_details_url":"URL from request to GPI","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"bbfd2c9ae5d6d34b08719f8fcbde80d6","doc_url":"https://wpml.org/translation-service/gpi/","notification":false,"tms":false,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"A GPI team member will email an API Key and API Secret Key","how_to_get_credentials_url":"https://wpml.org/translation-service/gpi/#receiving-api-keys","client_create_account_page_url":"https://wpml.org/translation-service/gpi/#requesting-an-account","partner":false,"custom_fields":[{"label":"API Key","name":"api_key","type":"text"},{"label":"API Secret Key","name":"api_secret_key","type":"text"}],"default_service":0,"translation_feedback":true,"feedback_forward_method":"email","rankings":{"quality":0,"speed":0,"popularity":2},"specializations":[{"name":"Technical","key":"technical"},{"name":"Marketing & Branding","key":"marketing_branding"},{"name":"Tourism & Travel","key":"tourism_travel"}],"countries":[],"redirect_to_ts?":true},{"id":39,"name":"Avilínga","description":"Avilínga is a Swiss company which has been translating content for companies in the aviation industry since 2006. 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}

October 11, 2018 at 11:34 pm #2810017

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us.

From what I've noticed this is also happening in the default language. If you disable WPML plugins, is the issue resolved? I'll attach an image for you to see.

Also, I noticed you are using a cache plugin. Have you tried clearing the cache to see if the problem persists?

Thank you.

The topic ‘[Closed] There are some icons missing in my translated pages.’ is closed to new replies.