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This topic contains 2 replies, has 2 voices.

Last updated by Marcel Elbers 12 months ago.

Assigned support staff: Bigul.

Author Posts
October 23, 2018 at 9:26 pm #2844115

Marcel Elbers

Tell us what you are trying to do?
I scanned some selected plugins for strings but now i get this errror:
We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

Array
(
[language] => en
[context] => woocommerce
[gettext_context] =>
[domain_name_context_md5] => 267cc53454cb3dcfb04ec4f77524beff
[name] => 06de17789da6813ae428a4bc3297af73
[value] => Sorry! We tried, but we couldn't connect Jetpack just now ?. Please go to the Plugins tab to connect Jetpack, so that you can finish setting up your store.
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
Is there any documentation that you are following?
https://wpml.org/documentation/getting-started-guide/string-translation/
Is there a similar example that we can see?

What is the link to your site?
hidden link it's under construction at the moment. here is a video hidden link i hope that helps.

Thank you

October 24, 2018 at 5:13 am #2844895

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

This may be happening because of a corrupt entry in the database. Please try the following troubleshooting steps after a full site backup and make sure the issue is existing or not.

1) Upgrade to the latest version of WPML(4.0.8)
2) Go to WPML>>Support page
3) Click on Troubleshooting link (blue link in the middle of the page)
4) In Troubleshooting page, please click on the following options of *Clean up* section. Wait for confirmation of processing after each one.

- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Assign translation status to duplicated content
- Fix terms count
- Fix post type assignment
- Recreate ST DB cache tables

5) Then deactivate WPML String Translation for a moment
6) Activate WPML String Translation again

--
Thanks!

Bigul

October 24, 2018 at 6:44 pm #2847648

Marcel Elbers

My issue is resolved now. Thank you!