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This topic contains 8 replies, has 2 voices.

Last updated by Subash Chandra Poudel 10 months, 2 weeks ago.

Assisted by: Subash Chandra Poudel.

Author Posts
May 26, 2023 at 2:32 pm

navguruG

There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you.

May 26, 2023 at 2:57 pm
May 26, 2023 at 6:21 pm #13724953

Subash Chandra Poudel

Hi there,

Since you seem to be away during the chat I converted this chat into a ticket.

To troubleshoot the issue further lets enable WordPress Debug mode as explained in the document linked next and watch if some error is logged by WPML or String translation which could give us more insight about the issue.

https://wpml.org/documentation/support/debugging-wpml/

So , to troubleshoot the issue further I will need FTP access to the site. Can you please share the credentials for me to check the issue further? I have enabled the private reply for you to share the credentials securely.

Regards,
Subash

May 27, 2023 at 12:32 pm
May 29, 2023 at 9:34 am #13730789

navguruG

HELLO ANY UPDATE

May 29, 2023 at 6:01 pm #13734575

Subash Chandra Poudel

Hi there,

Sorry for the delayed response here due to the weekends.

The issue has been escalated to our 2'nd tier team. I will let you know here as soon as we have an update from the team which might take a few days.

Regards,
Subash

May 31, 2023 at 2:14 pm #13748131

Subash Chandra Poudel

Hi there,

Can you please check if the issue is resolved now?

The issue was an issue with data in the databale of the site and removing the key wpml_string_table_ok_for_mo_import from the option table fixed the issue.

Regards,
Subash

June 1, 2023 at 7:26 am #13751287

navguruG

I have added language but redirect on home why odia

example : hidden link (odia)

Please fix it or let me know how to fix it

June 1, 2023 at 8:28 am #13751727

Subash Chandra Poudel

Hi there,

I see your homepage is only translated to Hindi and gujarati.

Since your page is not translated to odia language yet the odia link hidden link is not working.

Please translate the site and homepage to Odia language to be able to browse it in Odia language. Or following the Options as explained in the next link to display untranslated content in the site translation:

https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/

Also, please note we try to handle only one issue per ticket so as to stay on the same page and keep better track of issues. So if the original issue reported here is resolved please mark this ticket as resolved. If you need further help with Odia language or Displaying untranslated content in other languages please feel free to open a new ticket and we will be more than happy to help you there.

Regards,
Subash

June 6, 2023 at 1:56 pm #13779351
navguruG

Dear Team,

I am not able add more language
can you please add garo language

please confirm once you have done

Garo is not there still show code already exist
PFA images

New threads created by Subash Chandra Poudel and linked to this one are listed below:

https://wpml.org/forums/topic/split-there-is-a-problem-with-the-string-translation-table-in-your-site-9/

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June 6, 2023 at 4:56 pm #13780773

Subash Chandra Poudel

As I advised in my previous reply linked next, please note we try to handle only one issue per ticket. So please mark this ticket as resolved if the original issue reported in this ticket is resolved.

https://wpml.org/forums/topic/wpml-and-woocommerce-plugins-to-achieve-the-following-goal/#post-13748823

Regarding the new issue of adding "Garo" language. I have created a new ticket for your new issue linked next:

https://wpml.org/forums/topic/split-there-is-a-problem-with-the-string-translation-table-in-your-site-9/

Lets followup through the new ticket.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.