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This topic contains 19 replies, has 4 voices.
Last updated by Diego Pereira 1 year, 10 months ago.
Assigned support staff: Diego Pereira.
Author | Posts |
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September 18, 2020 at 8:53 am | |
romainO-2 |
"domain_name_context_md5" index is missing from icl_strings |
September 18, 2020 at 9:17 am | |
September 18, 2020 at 9:42 am #7044259 | |
George Botsev Supporter
Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00) |
Hello and thank you for your patience. You should be good to continue with your project/ |
September 18, 2020 at 1:01 pm #7045961 | |
romainO-2 |
My issue is resolved now. Thank you! |
September 18, 2020 at 2:31 pm #7046773 | |
romainO-2 |
Hello, |
September 18, 2020 at 2:45 pm #7046883 | |
George Botsev Supporter
Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00) |
I cannot say that for sure. Usually when there is nothing on the screen there might be either a javascript error in the browser console or an error from WordPress. Please enable debugging in WordPress and check if there are any errors being logged. You can enable debugging by setting these lines in your wp-config.php file: define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', false ); |
September 18, 2020 at 2:50 pm #7046939 | |
romainO-2 |
Done. Where I am supposed to see errors ? on frontend or backoffice ? I don't see any. |
September 18, 2020 at 2:58 pm #7046963 | |
George Botsev Supporter
Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00) |
The errors, if there are any, should be logged in /wp-content/debug.log file Could you please provide again the login credentials as they were removed once you set the ticket as resolved and I cannot even recall the site URL to check. |
September 18, 2020 at 3:00 pm | |
September 18, 2020 at 3:29 pm #7047265 | |
Otto Supporter Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hi, George is off already and will be away for a couple of days. If you don't mind I will follow up here. The credentials are not working for me. Can you please check them? If you need to send new ones, please edit the previous private reply and let me know with a new public reply. Otherwise, I won't be notified. Do not post private information in a regular post please, as it will be exposed. Also, I want to ask your permission to copy your site for further debugging locally if needed. For this, I’ll need to temporarily install a plugin called “Duplicator” or "WP all in one migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. ** IMPORTANT ** Kind regards, Otto |
September 21, 2020 at 7:49 am #7056787 | |
romainO-2 |
Hello |
September 21, 2020 at 1:03 pm #7060027 | |
Diego Pereira Supporter
Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello, Thanks! The credentials are working now. I'm not able to install new plugins on the website (server limitation). But I was able to generate a AIO WP Migration package (the plugin was already there). I'm downloading the package now to run some tests and will send you a feedback soon. |
September 21, 2020 at 2:12 pm #7060755 | |
Diego Pereira Supporter
Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
The AIO package not worked for me. It get stuck on 98% (see screenshot). I noticed that there is a fatal error when I try to translate the contact page (see screenshot). However I'm unable to see more details because I don't have access to the files. As I can't install new plugins on the website, please install the following plugins, so I can try to generate a local copy using another method: Duplicator: File Manager: Cloudways WordPress Migrator: https://wordpress.org/plugins/bv-cloudways-automated-migration/ |
September 21, 2020 at 3:01 pm #7061277 | |
romainO-2 |
Ok it's done |
September 21, 2020 at 3:03 pm #7061287 | |
romainO-2 |
I have receive WP error details : Détails de l’erreur |