[Resolved] There is a problem with the String Translation table in your site

I cannot say that for sure. Usually when there is nothing on the screen there might be either a javascript error in the browser console or an error from WordPress.
It is possible to be related to that, but we shall see...

Please enable debugging in WordPress and check if there are any errors being logged.

You can enable debugging by setting these lines in your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

The errors, if there are any, should be logged in /wp-content/debug.log file

Could you please provide again the login credentials as they were removed once you set the ticket as resolved and I cannot even recall the site URL to check.

Hi,

George is off already and will be away for a couple of days. If you don't mind I will follow up here.

The credentials are not working for me. Can you please check them?

If you need to send new ones, please edit the previous private reply and let me know with a new public reply. Otherwise, I won't be notified.

Do not post private information in a regular post please, as it will be exposed.

Also, I want to ask your permission to copy your site for further debugging locally if needed. For this, I’ll need to temporarily install a plugin called “Duplicator” or "WP all in one migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

** IMPORTANT **
- Please make a backup of site files and database before providing us access.

Kind regards,

Otto

Hello,

Thanks! The credentials are working now.

I'm not able to install new plugins on the website (server limitation). But I was able to generate a AIO WP Migration package (the plugin was already there).

I'm downloading the package now to run some tests and will send you a feedback soon.