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This topic contains 1 reply, has 2 voices.

Last updated by Raja Mohammed 5 months, 2 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
May 2, 2019 at 10:36 am #3723841

simonJ-8

There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you.

May 2, 2019 at 1:35 pm #3724927

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Welcome to our forum,

This is a known bug, Before we proceed further Recommended: Backup your site and database

I would like to request temporary access (wp-admin and FTP) to your test site to take a better look at the issue

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

To resolve the issue I request your permission to temporarily install a plugin called “Adminer”. This will allow me to access your database and fix any table-related issues. the plugin will be removed from your site after the issue is fixed. I will also request your consent to access the database.

If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link

Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Kind regards,
Raja

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