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This topic contains 2 replies, has 2 voices.

Last updated by Bigul 1 month, 2 weeks ago.

Assigned support staff: Bigul.

Author Posts
August 30, 2019 at 12:44 am #4483957

alvaro-andresL

Tell us what you are trying to do?

Is there any documentation that you are following?
Yes, there are documentation that I am following
Is there a similar example that we can see?

What is the link to your site?
hidden link

August 30, 2019 at 7:36 am #4485081

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Please share with me the following details for tracking the issue.

a) To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

b) Please share with me the WordPress debug.log (not WPML debug information).

Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warning related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

September 1, 2019 at 10:23 am #4492361

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates and debug information.

Please share me the Debug log(not WPML debug information) details for tracking the issue.

Please check this page for instructions https://wpml.org/documentation/support/debugging-wpml/

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

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