This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Andrés 2 years, 2 months ago.

Assigned support staff: Andrés.

Author Posts
February 26, 2018 at 4:24 pm #1529464


Tell us what you are trying to do?
- To fix this issue: There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you.

Is there any documentation that you are following?
- once i followed above solution, i have removed option key wpml_string_table_ok_for_mo_import from options table. but it’s getting added again if when i reload the site/page. and the warning message show up again.

Is there a similar example that we can see?

What is the link to your site?
hidden link

February 27, 2018 at 12:32 pm #1530435


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

1. It is possible that this message is still appearing because there is an error running behind scenes. It would be good if you can provide me the WordPress debug.log (not WPML debug informations).

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

If you can paste your debug.log to and provide me that link it would be great! (This is the cleanest way, because sometimes the logs are long and create a complete mess in discussion).

2. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us:

Best regards,

March 7, 2018 at 11:22 am #1538930


I have enabled debug & debug log - but there are no logs in the file.

March 7, 2018 at 11:28 am #1538945


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

I would like to request temporary access (wp-admin and FTP) to your test site to take a better look at the issue. Could you please indicate me how to replicate this behaviour?

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok for you.

*Important: Be sure to backup your site and database first before you proceed!
You can use a plugin for this if you like. You can use the Duplicator plugin for this purpose.

If you don't see the form below, pelase don't add your credentials as they will be publicly exposed:
hidden link

Privacy and Security when Providing Debug Information for Support: