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Background of the issue:
I am trying to display an English translation of a Chinese post on my website hidden link. The Chinese version displays correctly, but the English version does not.
Symptoms:
The English translation of a post shows an error message: 'This page doesn’t seem to exist.'
Questions:
Why does the English translation of my post show an error message?
How can I fix the issue with the English translation not displaying?
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Hi,
Thanks for contacting WPML forums support. I'll be glad to help you today.
Please make sure that the translated page is published, not a draft. In order to check that, please go to Pages-> All pages, switch the language using the top admin bar language switcher, and check the translated page.
Best regards,
Osama
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Hi Osama,
of course it"s published.
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Hi,
Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Best regards,
Osama
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Hi Osama,
the issue is now disappeared. I didn't do anything but created a new staging. Then I found the post is displayed correctly on both original and staging system. It's very absurd.
Would you still need to take a look at my system?
BR
Haibo
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Hi Haibo,
It might be a caching issue if the issue disappeared without changing anything.
If the issue happens again, please let me know and share the access details so I can check.
Best regards,
Osama
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