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This topic contains 3 replies, has 3 voices.

Last updated by jorgL-2 8 months ago.

Assigned support staff: Jamal.

Author Posts
January 27, 2019 at 9:46 pm #3133425

laurenceT

Tell us what you are trying to do? Learn how to configure the Thrive Leads Pop up to show up on the right side of the site in the right language

Is there any documentation that you are following? No

Is there a similar example that we can see?

What is the link to your site? hidden link

January 29, 2019 at 1:57 pm #3139952

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. My apologies for the late reply.

Please be aware that the plugin Thrive Leads is not yet compatible with WPML.
https://wpml.org/documentation/plugins-compatibility/

Please, ask to the plugin author to join our Go Global Program https://wpml.org/documentation/theme-compatibility/go-global-program/ in order to make the plugin fully compatible with WPML.

In the meanwhile, please elaborate a little more on your question so I can better understand?
Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit, so if you like, make use of “upload an image” below the comment area.
There are compatible plugins that get translated without issues, the custom post type "tve_lead_2s_lightbox" is translatable according to the debug informations, i guess it is responsible for the pop ups.
In the meanwhile i will suggest reading the following articles.
https://wpml.org/documentation/getting-started-guide/translating-custom-posts/
https://wpml.org/documentation/getting-started-guide/string-translation/
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

Looking forward to your reply.

Best regards,
Jamal
WPML Support

February 14, 2019 at 8:31 pm #3201756

laurenceT

My issue is resolved now. Thank you!

April 18, 2019 at 2:21 pm #3639901

jorgL-2

hi laurenceT.
i do have the same problem... and you say you are solved.
Could you PLEAAAASEEE let me know how you fixed it...

thanks a lot!