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This topic contains 9 replies, has 2 voices.

Last updated by Bigul 6 months ago.

Assigned support staff: Bigul.

Author Posts
February 1, 2020 at 3:41 am #5403023

garyW-18

I am trying to translate the site which using "Goodlayer Visual Editor" but I found that the "Titles & Button Elements" which are generated using the "Goodlayer visual editor" are not available for translation on the Translation Editor.

Also, I found that the translation page did not change if I change the content of the original page such as image and widget.

February 3, 2020 at 5:24 am #5409323

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please share with me the following details for tracking the issue.

1) Infinite is a compatible theme with WPML. Check the following documentation for more details. So please let me know the exact steps to reproduce the issue on your site.

https://wpml.org/documentation/theme-compatibility/build-multilingual-sites-infinite-theme-goodlayers-builder/

2) Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

One doubt about the following. Have you updated the translated page after updating the Original language page?

Also, I found that the translation page did not change if I change the content of the original page such as image and widget.

--
Thanks!

Bigul

February 6, 2020 at 3:41 pm #5440565

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. This may be a compatibility conflict with ATE and Goodlayer. So debug the issue further without affecting your live site I have created a test site in our Sandbox server. It is a fresh installation. Please visit the following URL.

hidden link

Please upload the Goodlayer core plugin and Infinite theme. Then create a test page. So I can try to reproduce the issue on the Sandbox site.

Please try it and let me know your feedback.

--
Thanks!

Bigul

February 6, 2020 at 3:57 pm #5440749

garyW-18

Thanks for your prompt reply.

I have uploaded the Goodlayer core plugin and Infinite theme in the sandbox test site.

February 7, 2020 at 5:12 am #5444127

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for uploading the Goodlayer core plugin and Infinite theme. Now I am trying to reproduce the issue. But somehow the Title element is not showing the button in the settings. Please check the attached images and following page URL.

hidden link

So do we have to choose any template or module for this? Please share more details about it.

--
Thanks!

Bigul

February 7, 2020 at 7:18 am #5444507

garyW-18

Hi Bigul,

The page using the Element of "Call to Action " for the title and button. The theme has imported the setting from "Modernize".

Thanks for your assistance.

Cheers,

Gary

February 7, 2020 at 4:32 pm #5449089

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Gary,

Thank you for the updates. I have reproduced the issue and the result is the same for Classical Translation Editor also. The issue is existing after the initial troubleshooting steps. Therefore escalating the ticket to our compatibility developers for further checking. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

February 14, 2020 at 5:08 am #5491763

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Gary,

We are getting the expected result in our sandbox test site after the following steps. Please tries after a site backup and let me know your feedback.

1) Go to WPML>>Settings>>Custom XML configuration
2) Add the following XML code in the field and save the changes

<wpml-config>
    <custom-fields>
        <custom-field action="translate">gdlr-core-page-builder</custom-field>
        <custom-field action="translate">gdlr-core-page-option</custom-field>
    </custom-fields>
    <custom-fields-texts>
        <key name="gdlr-core-page-option">
            <key name="page-caption"/>
            <key name="position"/>
            <key name="excerpt"/>
            <key name="social-shortcode"/></key>
        <key name="gdlr-core-page-builder">
            <key name="*">
                <key name="items">
                    <key name="*">
                        <key name="items">
                            <key name="*">
                                <key name="value">
                                    <key name="title"/>
                                    <key name="content"/>
                                    <key name="caption"/>
                                    <key name="title-link"/>
                                    <key name="delicious"/>
                                    <key name="email"/>
                                    <key name="deviantart"/>
                                    <key name="digg"/>
                                    <key name="facebook"/>
                                    <key name="flickr"/>
                                    <key name="youtube"/>
                                    <key name="skype"/>
                                    <key name="heading-text"/>
                                    <key name="bar-text"/>
                                    <key name="call-to-action"/>
                                    <key name="button-text"/>
                                    <key name="button-link"/>
                                    <key name="tabs">
                                        <key name="*">
                                            <key name="heading-text"/>
                                            <key name="bar-text"/>
                                            <key name="title"/>
                                            <key name="content"/>
                                            <key name="data"/></key>
                                    </key>
                                    <key name="port-info">
                                        <key name="*">
                                            <key name="key"/>
                                            <key name="value"/></key>
                                    </key>
                                </key>
                            </key>
                        </key>
                    </key>
                </key>
            </key>
        </key>
    </custom-fields-texts>
    <custom-types>
        <custom-type translate="1">portfolio</custom-type>
        <custom-type translate="1">personnel</custom-type>
    </custom-types>
    <taxonomies>
        <taxonomy translate="1">portfolio_tag</taxonomy>
        <taxonomy translate="1">portfolio_category</taxonomy>
        <taxonomy translate="1">personnel_category</taxonomy>
        <taxonomy translate="1">page_category</taxonomy>
    </taxonomies>
    <admin-texts>
        <key name="gdlr_general">
            <key name="top-bar-left-text"/>
            <key name="top-bar-right-text"/>
            <key name="top-bar-social-delicious"/>
            <key name="top-bar-social-email"/>
            <key name="top-bar-social-deviantart"/>
            <key name="top-bar-social-digg"/>
            <key name="top-bar-social-facebook"/>
            <key name="top-bar-social-flickr"/>
            <key name="top-bar-social-google-plus"/>
            <key name="top-bar-social-lastfm"/>
            <key name="top-bar-social-linkedin"/>
            <key name="top-bar-social-pinterest"/>
            <key name="top-bar-social-rss"/>
            <key name="top-bar-social-skype"/>
            <key name="top-bar-social-stumbleupon"/>
            <key name="top-bar-social-tumblr"/>
            <key name="top-bar-social-twitter"/>
            <key name="top-bar-social-vimeo"/>
            <key name="top-bar-social-youtube"/>
            <key name="copyright-text"/>
            <key name="main-navigation-right-button-text"/></key>
    </admin-texts>
</wpml-config>

3) Visit WPML>>Settings, it will help us to refresh the WPML settings
4) Open hidden link page for edit
5) Add a Wrapper, then add a Column to Wrapper and after that move the Call to action element to it
6) Please do the same for the Button element
7) Save the changes and go to Advanced Translation Editor

Please check the attached images and the following links for more details.

Test Site Login URL:- hidden link

Test Pages:- hidden link or hidden link (It is translated with Classic Translation Editor because both editors having the issues with these fields)

--
Thanks!

Bigul

February 14, 2020 at 8:29 am #5492561

garyW-18

Hi Bigul,

Thanks for your effort. I have tried your method and get the same result of yours sandbox test.

However, I tired further test which placed the elements in the wrapper without the columns, then the translation of the elements do not appear in the ATE.

hidden link

Thanks,

Gary

February 14, 2020 at 10:23 am #5493507

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Gary,

Thank you for the updates. We have to place *Call to action* and *Button* elements inside the Column of a Wrapper. Like the following image. Then only it will appear for translations in Advance Translation Editor or Classic Translation Editor.

https://wpml.org/wp-content/uploads/2020/02/5491763-2020_02_14_1026.png

We have also added the language configurations(XML code) for it in *Custom XML configuration*.

--
Thanks!

Bigul