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Last updated by Raja Mohammed 10 months, 3 weeks ago.

Assigned support staff: Raja Mohammed.

Author Posts
July 18, 2019 at 3:54 am #4234915


I updated the WPML-plugins and now the mediafiles are not shown on the english-site. I run the media translation with checking all the boxes but it did not help.
Earlier the images were working fine.

Also the language selector disappeared from the site.

What is the link to your site?
hidden link

Site is using Beaver Builder

July 18, 2019 at 11:09 am #4237917

Raja Mohammed

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

I will help you with your issue.

Before you proceed backup your site and database

- Goto WPML > Support > Troubleshooting (check screenshot)
- Click on the following in the troubleshooting page
[X] Clear cache with WPML
[X] Remove Ghost Entires
[X] Set Langauge information
[X] Recreate ST DB cache

Let me know if that fixes the issue.

Kind regards