This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by anadelle-engellC 9 months ago.

Assigned support staff: Noman.

Author Posts
September 7, 2019 at 9:05 am #4528991



I can not change my top bar of my model. The link buttons as well as the address and the phone number.
Of course I watched and read many tutorials and tickets, but nothing works.

Ps: I do not code
Ps 2: The7 theme does not have a child theme.

Help and thank you very much.

September 8, 2019 at 9:31 am #4531043


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Thank you for contacting WPML Support. It seems you want to translate topbar of your site as you can in the attached screenshot. Could you please try to enable top bar strings translation by following the steps that describe in the link below:

And let me know how it goes?

If still issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site, so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

September 9, 2019 at 9:06 am #4534987


My issue is resolved now. Thank you!