This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 9 replies, has 2 voices.

Last updated by Noman 5 months, 3 weeks ago.

Assigned support staff: Noman.

Author Posts
April 25, 2019 at 9:56 am #3680783

christopheV-10

Hi,

I wanted to translate the top bar message that can be found on our website to German. However, although I followed the steps it does not translate.

See pictures attached.

Thank you

April 25, 2019 at 10:41 am #3681287

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Sorry for the trouble in chat, I am not sure what happened, chat got disconnected somehow.

To further debug this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

April 25, 2019 at 11:11 am #3681617

christopheV-10

My issue is resolved now. Thank you!

April 25, 2019 at 12:36 pm #3682435

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Is this issue solved or you need further help? Please let me know, I am more than happy to help you in this.

Thank you

April 25, 2019 at 12:57 pm #3682625

christopheV-10

Hi Noman,

the only question that I have is whether I can use HTML tags in the translation. Because this does not seem to work. I want to increase the font-size of the top bar, but it only works in German. I cannot increase the font-size in the translation

April 25, 2019 at 1:24 pm #3682681

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Yes, you can use HTML in translation, you need to add HTML again in translation box as you can see in attached screenshot.

If still issue persists, you can fix this issue by using small CSS code:

:lang(en) .custom.html_topbar_right {
   font-size: 13.65px !important;
}

Please let me know if this resolves your issue or you need further assistance.

Thank you

April 25, 2019 at 1:29 pm #3682765

christopheV-10

Great thank you! My issue is resolved now.

April 25, 2019 at 2:23 pm #3683399

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

[ Ticket status changed ]

April 25, 2019 at 2:24 pm #3683431

christopheV-10

Great thanks!

April 25, 2019 at 2:30 pm #3683521

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

[ Ticket status changed ]

The topic ‘[Closed] Top bar translation failed’ is closed to new replies.