Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by Diego Pereira 3 months ago.

Assigned support staff: Diego Pereira.

Author Posts
November 18, 2020 at 9:30 pm #7478111

maxL-15

Hi there,

at once the texts in the top header bar of the website were not translated anymore. I checked them in string translation and there they are translaterd. Can you please check my site and strings to help me troubleshoot this issue?

November 18, 2020 at 9:30 pm #7478143

maxL-15

Login at:
[hidden for security]

November 19, 2020 at 5:36 pm #7486969

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello, welcome to the WPML support Forum!

We have some similar issues reported after a update. Please try the workaround from this errata: https://wpml.org/errata/string-translations-are-not-visible-on-the-site-after-a-string-has-been-translated/

Please let me know if it worked for you.

November 24, 2020 at 7:20 am #7514307

maxL-15

Hi Diego,

I put in the p config line but I don't have such line in my database with:
_transient_wpml_st_upgrade_in_progress name

What now?

November 24, 2020 at 2:23 pm #7517831

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Please send us access to your WordPress dashboard (website URL, login and password) I'll check and do some tests. - Please use the private field to send the sensitive data - do not post if you do not see it.

It would be better if you give me a test site rather than the live site.

IMPORTANT: Please backup a working copy of site files and database before.

Maybe I'll need to replicate your site locally. For this, please install these plugins:
Duplicator:
 https://wordpress.org/plugins/duplicator/

File Manager:
 https://wordpress.org/plugins/wp-file-manager/

All-in-one WP Migration
 hidden link

 This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Please let me know if this is ok for you.

The topic ‘[Closed] Top header untranslated’ is closed to new replies.