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This topic contains 3 replies, has 2 voices.

Last updated by Radu 3 months, 2 weeks ago.

Assigned support staff: Radu.

Author Posts
June 27, 2019 at 8:05 am #4097573

hussainB

Hi,

We created a store in 3 languages and 3 currencies.

We are experiencing issue when linking to tradegecko, as tradegecko says it gets confused when there is created 3 products with same sku, which is what wpml does. Can you please help on this issue? Can we translate a product and keep it as 1 product?

If you need access to anything please reach out.

June 27, 2019 at 10:53 am #4099345

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Hussain,

I just checked the the ticket from a month ago that you asked about having just one SKU in order to be able to use tradegecko. Unfortunately, you cannot change the way that WPML is working. Even if the product is the same one, each language has its own copy of it. You can only copy field values to the translation, like SKU.

Thanks,
Radu

June 27, 2019 at 10:55 am #4099353

hussainB

Ok do you have any solution to how to make wpml work with tradegecko which is asking for one SKU per product.?

June 28, 2019 at 7:32 am #4105153

Radu
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hey Hussain,

If you want, you can create a separate product on each language (instead of translation). This way, each product will have its own SKU but you'll have a separate product for each language.

We didn't test this management platform with WPML so there might be other issues between those two. If you want, you can reach out tradegecko support and ask them to reach out our team here https://wpml.org/documentation/theme-compatibility/go-global-program/ so we can work together and see if we can sort things out.

Thanks,
Radu

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