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This topic contains 11 replies, has 2 voices.

Last updated by Itamar 4 months, 2 weeks ago.

Assigned support staff: Itamar.

Author Posts
June 1, 2019 at 7:26 am #3934491

christopher-3

Hello
3 strings I cannot locate for transalation.

days
months
Chambre x of x

I give you my credentials because I search during hours without success.
so lets be effective please
Kind regards

hidden link
--removed by supporter--

June 2, 2019 at 5:48 pm #3937811

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

First, it is important for me to let you know that this forum is public so for the sake of your site's security, please refrain in the future to post sensitive data on a public reply.
If access is required to your site, then, we enable a private message that only you and our support team can see. Otherwise, we are not allowed to access your site. For now, I've removed the confidential information from above and enabled private message so you can share the credentials with me. Please change it also on your site.

Those strings that you are looking for might be found in WPML -> String Translation -> Translate texts in admin screens ». Please read about it our documentation 'Translating Customizer and Theme Options'.
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

Please let me know if this information is helpful to you.

If you need more help from me then could you please share your Debug information with me?
You can read the detailed explanation about it here.
http://wpml.org/faq/provide-debug-information-faster-support
The debug info will give me a lot of information about how your site is configured and will help me understand the source of the problem.

Thanks,
Itamar.

June 2, 2019 at 6:36 pm #3938045

christopher-3

Hello

No the information are not where you told.
I already checked, and check again
It s really a pain in the ass to translate some information
Please help efficiently

June 2, 2019 at 8:37 pm #3938285

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi and thanks for trying my suggestions.

The Soho Hotel theme by quitenicestuff is compatible with WPML.
https://wpml.org/theme/soho-hotel/
But I can see that it has not been tested since the end of 2017, so maybe there is a compatibility issue with those strings. I'll need to check things and escalate to our compatibility team if needed.

Please let me have access to your site and explain to me where do insert those strings in the back-end and I'll continue to help you.

If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the next reply.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- - Please make a backup of site files and database before providing us access. --

Thanks,
Itamar.

June 3, 2019 at 1:36 pm #3942881

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi and thanks for the access details.

I could find those strings under the sohohotel_data section in WPML -> String Translation -> Translate texts in admin screens »
Please see the attached screenshot sohohotel_data.jpg

Now they are available for translation in the String Translation section.
Please see the attached screenshot admin_texts_sohohotel_data.jpg

Please see if you can translate those strings now.

Regards,
Itamar.

June 3, 2019 at 2:36 pm #3943613

christopher-3

Hi

Fantastic, almost done, it does not work for the days
Thanks

June 3, 2019 at 3:16 pm #3943793

christopher-3

My issue is resolved now. Thank you!

June 3, 2019 at 3:32 pm #3943839

christopher-3

Hello

2 questions if possible

1/ I cannot locate """of""" Room %s """of""" %s as in picture to translate it Chambre 1 """of""" 1

2 I cannot locate and translate hidden link of the Book Now (top right button)

Thanks

June 4, 2019 at 9:03 am #3949421

christopher-3

Hello Itamar,

I prefer to stay with you for the last 2 pbs mention bellow
because you have everyting with you. (cred ...)

Thanks

June 4, 2019 at 9:57 am #3950041

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

OK, I'll check this issue.

June 4, 2019 at 10:07 am #3950193

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi again.

Since you have marked this ticket as resolved (but then opened it), I can not see the access details anymore.
Could you please share with me the access details?
I'm enabling a private message.
Please also tell me where do you configure Chambre 1 """of""" 1 and Book now?

Thanks,
Itamar.

June 4, 2019 at 9:37 pm #3955405

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Thanks.

I've found the Book Now button link in WPML -> String Translation -> Translate texts in admin screens ». Please see the attached screenshots.
You can now translate it in the String Translation section.

I've also found the 'of' string in String Translation. It showed a few times, and one of the 'sohohotel_booking' string was not translated. So I translated it to 'de' and now it is OK. Please see the attached screenshots.

Can you please confirm that this issue is solved now?

Thanks,
Itamar.