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This topic contains 3 replies, has 0 voices.

Last updated by Kor 3 weeks, 6 days ago.

Assisted by: Kor.

Author Posts
September 8, 2025 at 9:41 pm #17385074

michaelG-25

Background of the issue:
I am working on our development environments at hidden link and hidden link. I want to transfer credits to wpml.org so that we can use them for our production site savinis.ch.

Symptoms:
In our development environments, it says we need to contact support to transfer credits.

Questions:
How can I transfer credits to wpml.org for use on our production site savinis.ch?

September 9, 2025 at 7:21 am #17385738

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked, and this is what I found out.

hidden link - 2000 Credits
hidden link - 1624 Credits

Are you saying that you want to move these credits to your account dashboard?

September 9, 2025 at 5:58 pm #17388469

michaelG-25

Yes please, that did not work through WordPress Dashboard.

September 9, 2025 at 6:03 pm #17388488

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've transferred the credits for you and could you please refresh your account dashboard?

The topic ‘[Closed] Transferring credits’ is closed to new replies.