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Last updated by Jamal 5 months, 1 week ago.

Assigned support staff: Jamal.

Author Posts
May 6, 2019 at 1:46 pm #3749373

andersL-9

I am trying to: translate "et_pb_sum" on this page -> hidden link

Link to a page where the issue can be seen:
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I expected to see: I expected to translate "et_pb_sum" (from 349 to xx Euro)

Instead, I got: Can't translate "et_pb_sum"

May 6, 2019 at 2:34 pm #3749991

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

As you may know, shortcode can be translated using WPML, it needs to be configured like page builders, see this article https://wpml.org/documentation/support/language-configuration-files/#page-builder-content

From what I can tell the shortcode et_pb_sum is a Divi shortcode, but it is not a default one, it is not referenced in our configuration files for Divi and Divi-builder.
hidden link
hidden link

You can still follow the provided article and get it translated. If you find troubles let me know what you did and I'll do my best to help. I may also need access to a test server, or a Duplicator copy to troubleshoot locally.

Best regards,
Jamal
WPML Support