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This topic contains 4 replies, has 2 voices.

Last updated by Bruno Kos 3 months, 1 week ago.

Assigned support staff: Bruno Kos.

Author Posts
July 11, 2019 at 9:11 am #4187749

lexC

Translate Gallery pages

July 11, 2019 at 9:12 am #4187799

lexC

Hi Carlos,

Thanks for your reply but we still can’t translate our gallerypages. The first bullet can’t be activated..

Everything else is put into place as you suggested. Please visit the next page to see what needs to be translated: hidden link
Then click on first category and then on the first image ( is a lightbox-function) and check the text down (this is CAPTION text).

English version:

Dutch version (no translation)

Thanks for your help…
Regards
Lex

July 11, 2019 at 1:54 pm #4190501

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

I'm not seeing Carlos' reply here - can you tell me where did he reply to you (or perhaps if you have his reply - otherwise I can ask him directly). Also, you want me to resume working on this ticket, or do you prefer Carlos as your supporter?

Let me know!

Regards,
Bruno Kos

July 12, 2019 at 4:14 pm #4200427

lexC

Carlos Rojas from WPML support has added the following message to your support thread:
Media Translation is not active?
Hello,
Thank you for contacting WPML support.

1.- I would like to ask you to visit this link where you will find the steps to follow in order to translate the media elements: https://wpml.org/documentation/getting-started-guide/media-translation/

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */

define('WP_MEMORY_LIMIT', '128M');

define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Still does not work.
We have text added to gallery pictures. We want to translate the text...NOT the media.
please look here : hidden link and click on one of the pictures... PLEASE HELP

July 15, 2019 at 9:51 am #4209371

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

I see the ticket is also being handled by Carlos and that it was created before this one, so I will close this one so that you can continue with Carlos there (due to our support policy).
https://wpml.org/forums/topic/media-translation-is-not-active/

Regards,
Bruno Kos