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This topic contains 4 replies, has 2 voices.

Last updated by Carlos Rojas 2 months, 4 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 16, 2019 at 11:15 am #4219555

lexC

Please submit this to Carlos

I am trying to:

Translate Gallery pages/pictures captions and titles

Hi Carlos,
Thanks for your reply but we still can’t translate our gallery pictures having titles and captions

Earlier response:
. The first bullet can’t be activated..
Everything else is put into place as you suggested. Please visit the next page to see what needs to be translated: hidden link
Then click on first category and then on the first image ( is a lightbox-function) and check the text down (this is CAPTION text).
English version:
Dutch version (no translation)
Thanks for your help…
Regards
Lex

July 16, 2019 at 1:30 pm #4220465

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Lex,

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Regards,
Carlos

July 17, 2019 at 11:37 am #4229509

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Lex,
Thank you very much for the information provided.

I double check the page and the gallery and everything seems to be translated correctly. I can see the caption text translated in this links:
- hidden link
- hidden link

I can see the image in purple correctly translated, however I'm not sure if I'm in the right place.

If this isn't the issue I kindly ask you to guide me through the steps to reproduce the issue.

Best regards,
Carlos

July 17, 2019 at 4:09 pm #4232077

lexC

Hi carlos,
Yes we translated a few manually. So if you would go further in the Gallery you will find the rest is not translated yet.
Could you please try to translate (in Dutch) a few images that are not translated ?
thanks for your efforts…
Lex

July 17, 2019 at 7:53 pm #4233187

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Lex,

I can see everything is working correctly. I followed this steps:
- I visited the gallery page in Dutch: hidden link
- Selected one of the images at the end of the gallery.
- I went to Media Library -> Switched language to Dutch -> Search the image (1.png) -> Edited the image and added NL at the end of the caption (2.png)
- Then I refreshed the gallery page and clicked on the image (3.png) and as you can see the caption is showing correctly, with the NL at the end.

Could you confirm that the issue is solved?
Regards,
Carlos