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This topic contains 3 replies, has 3 voices.

Last updated by sebastijanZ 8 months ago.

Assigned support staff: Mihai Apetrei.

Author Posts
September 17, 2021 at 6:29 am #9606069

sebastijanZ

translate images in media translation

September 17, 2021 at 7:21 am #9606409

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

And also do this:

- send me product url
- upload image you want to use for other variation

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

September 17, 2021 at 9:49 am #9607303

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

That's perfect.

I'm happy to hear that the issue is now resolved.

Can you also please mark this ticket as resolved?

Thank you.

Mihai Apetrei

September 17, 2021 at 10:46 am #9607839

sebastijanZ

My issue is resolved now. Thank you!