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This topic contains 14 replies, has 2 voices.

Last updated by Carlos Rojas 1 month, 2 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
April 1, 2020 at 1:16 pm #5813425

juventinoG

Hi Carlos Rojas,
Could you let me know, how could I translate ListingPro CC -> Submit Form After login into admin Panel. Though I have translated the strings of the form by WPML -> String Translation . But It's not working.

Please see the screenshot for the location of the form.

I have already discussed this issue, the link was https://wpml.org/forums/topic/not-able-to-translate-dynamic-text-from-the-array

Thanks

April 1, 2020 at 2:07 pm #5814107

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,
Thank you for creating this new ticket.

Could you provide a link where I can see the form on the frontend?

Regards,
Carlos

April 1, 2020 at 3:31 pm #5815095

juventinoG

Hi Carlos Rojas,
Please open the url hidden link . Then need to click on Screenshot mention button Agregar anuncios . Then need to select any of the pricing plans. Then you could find the listing submit form. I need to translate the page.

If you need the admin credentials please tell me.

Thanks

April 1, 2020 at 4:17 pm #5815769

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,
Thank you very much for your reply.

I found the full shortcode within the Admin Texts and I selected it to be translatable via String Translation.

Now you can go to WPML -> String Translation -> Filter by 'listing_submit_form_data' and in the 'listing_submit_form_data' context you will find the full shortcodes. Translate the strings in the shortcode and let me know if the issue is solved.

Regards,
Carlos

April 6, 2020 at 5:12 pm #5851009

juventinoG

Hi Carlos,
Could you let me know how could I translate the below link's screenshot mention form?

hidden link
hidden link

Thanks

April 6, 2020 at 6:10 pm #5851361

juventinoG

Also not able to translate price the previously mention listing_submit_form_data

April 7, 2020 at 1:14 pm #5857687

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Could you describe the steps to edit these forms?

Regards,
Carlos

April 7, 2020 at 2:18 pm #5858241

juventinoG

Hi Carlos,
The listing_submit_form_data edit path described above as image and the contact form location file path wp-content/themes/listingpro/templates/templates/single-list/listing-details-style3/sidebar/lead-form

April 7, 2020 at 4:26 pm #5859367

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I'm sorry but I don't understand your previous message. Could you provide step-by-step how to edit the form in the site's dashboard?

Note: Regarding the price label, it was untranslated in WPML -> String Translation. I just translated and, as you can see in the attached image, is now translated correctly.

Regards,
Carlos

April 9, 2020 at 1:56 pm #5876585

juventinoG

Hi Carlos,
Thank you very much for fix the price translation issue. But I don't know how to edit the form in hidden link on the contact tab from the dashboard. But I could show the code of the form. You could find the form code from the link hidden link

Thanks

April 10, 2020 at 7:13 am #5881405

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,
Thank you very much for your reply.

It seems there is an issue with the translation of that form. I would like to ask your authorization to create a copy of the site in order to run more tests in a local environment without affecting the live site.

Regards,
Carlos

April 10, 2020 at 2:46 pm #5884559

juventinoG

Hi Carlos,
Yes, do that, please.

Thanks

April 10, 2020 at 3:23 pm #5884843

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,
Thank you very much for your authorization.

I created a copy of the site using Duplicator plugin. My next step will be to reproduce the issue on a local environment and try to isolate its cause.

I will get back to you as soon as I have an answer.

Regards,
Carlos

April 13, 2020 at 3:17 pm #5897295

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

After running several tests on a local environment the issue persisted. For this reason, I decided to escalate this ticket to our compatibility team where our compatibility specialists will take a deeper look at the issue and will try to find a solution.

I kindly ask you to contact the theme's authors and let them know about this issue, also, encourage them to contact our compatibility team.

I will get back to you as soon as I get an answer from our compatibility specialists.

Regards,
Carlos

April 16, 2020 at 5:16 pm #5925971

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

Our compatibility specialists are finding several compatibility issues with this theme. They are trying to contact the authors to solve them.

We would like to ask you to try to reach the theme's authors and let them know about these issues, this way there will be more chances of getting a response from them.

Thank you very much for your cooperation.
Regards,
Carlos