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This topic contains 1 reply, has 2 voices.

Last updated by Andrés 9 months ago.

Assigned support staff: Andrés.

Author Posts
January 16, 2019 at 6:21 am #3096174

Angie Huang

What are you trying to translate?
My lest and right sidebars.
What are you seeing? (please include a screenshot)
The sidebars of FAQ and blog pages are empty after translation:
hidden link
hidden link

Could you please check these for me and reply me how to add the sidebars?Here are my seetting screenshots:
hidden link
hidden link
hidden link

January 16, 2019 at 6:39 am #3096240

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

This forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés