This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 9 replies, has 2 voices.

Last updated by nunoN-4 11 months, 2 weeks ago.

Assigned support staff: Riffaz.

Author Posts
October 25, 2018 at 10:21 am #2849410

nunoN-4

Hello,

I believe that this option comes from theme. I'm attaching an image.
The "select an option" is comming from the theme. When I move it to another language, it still says that in English.

How can I change this?

October 25, 2018 at 10:45 am #2849467

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML.

For this, we need to find out how the form is generated.

Are you using any plugin for this?
Is this a form that comes with the theme?
Are you using any page builder element for this?

Could you please give a temporary access to your site?
So we can have a look closely.
After the checking, you can delete the specific user.

I set the next reply as private.
So only you and I can read the next reply.

Regards,
Riffaz.

October 25, 2018 at 10:51 am #2849474

nunoN-4

EDIT: This was not prive. I was able to see my data in a private window.

Please advise.

October 25, 2018 at 5:06 pm #2850564

nunoN-4

Addad the information in private. Let me know how it goes.

October 26, 2018 at 5:58 am #2852005

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

It seems it does not come from contact form 7.
I could not find "select an option" anywhere in the cf7.
It seems this is something your theme coded like this for cf7.
This needs more digging.

When I try to visit a page I see this: hidden link
How to check your pages?

Ps:
your next reply will be a private reply.

Regards,

October 26, 2018 at 6:41 am #2852073

nunoN-4

EDIT: again, this was not private. so I edited my private reply and in the final reply I added the password to enter the website

October 26, 2018 at 12:09 pm #2852930

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

It does not come from WPML or plugin either.
Could you please contact your theme support and ask regarding this?

All they have to is just make this simple sentence "Select an option" to be translatable using a gettext. Do not worry if you do not understand this. As developers, they can understand this.
If they know where it comes from they can fix this within minutes.

Please update us after you check this with your theme support.

Regards,

October 28, 2018 at 7:40 pm #2856434

nunoN-4

Hello,

I believe this is comming from the theme.
I use Say What Pro plugin to find the string and it found it with string discovery (not sure if you guys have something like that, but I would like to know).

I'm attaching the image.

So where can I translate this from the adforest?

October 29, 2018 at 9:57 am #2857357

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

I've found that string now in 'string translation'

Please go to WPML > Stirng Translation and search for "select an option" (without quote marks)
You will get this: hidden link
Just translate it as you want.

Let me know the results please.

Regards,
Riffaz.

October 29, 2018 at 2:04 pm #2858281

nunoN-4

My issue is resolved now. Thank you!