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This topic contains 4 replies, has 2 voices.

Last updated by Rajeeb Banstola 6 months, 3 weeks ago.

Assigned support staff: Rajeeb Banstola.

Author Posts
July 31, 2019 at 5:43 pm



I am trying to: Translate a School Management Plugin (hidden link)

Link to a page where the issue can be seen: hidden link

I expected to see: The strings translated to the language I have currently selected.

Instead, I got: The strings not displaying in my selected language after being translated.

Thank you.

August 1, 2019 at 4:11 am #4318619

Rajeeb Banstola


Thank you for contacting WPML!

I checked your screenshot, site and can confirm the issue is not longer present on your site.

Please check the attached screenshot. You were not seeing the translation because the WP Admin was set to display the interface in English regardless of language chosen.

If you would like the previous behavior, go to User - User Profile - Editing Language and uncheck the option.

Let me know if you have any questions!

August 1, 2019 at 10:40 am #4320691



Thanks for your help. It's working on the admin side now.

When I login as a student, the language isn't changing, though.
I have also checked the option you said in the user profile of the student account.

How can I provide you new WordPress access details to login as a student?

Thanks again,
Best regards.

August 1, 2019 at 11:16 pm #4325537

Rajeeb Banstola


I've marked your next reply as private. Please provide the login details.

August 6, 2019 at 2:42 pm
August 7, 2019 at 5:47 am #4352157

Rajeeb Banstola


Thank you for providing the details.

The student dashboard of the plugin doesn't provide any way to change the language. Morever, it doesn't look like the WordPress Dashboard, which is why the the WPML options may not work.

I suggest you to ask the plugin author about compatibility with WPML.

Let me know if you have any questions!