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This topic contains 2 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 month, 1 week ago.

Assigned support staff: Dražen Duvnjak.

Author Posts
February 19, 2020 at 3:43 pm #5525561

jordiC-15

Impossible to translate plugin options

February 20, 2020 at 8:34 am #5530557

jordiC-15

Hello, Can you resend me the last email. I changed the direction of contact.

February 21, 2020 at 8:06 am #5538309

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello!

Welcome to WPML Support.

I'll do my best to help you solve this issue.

Can you please let me know which options are you trying to translate. Where do they appear in the backend and where in the frontend?

In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, indicate that you can provide the debug information and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

Please let me know how it goes and don't hesitate to ask if you find any problem along the way or have doubts or questions about the steps mentioned above, I'll do my best to help you in the best way possible.

Regards,
Drazen

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