Please make sure to update to WPML 4.3.4 before reporting any issue
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
If you do need to open a ticket please make sure to provide us with all the needed information as described in this page
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This thread is resolved. Here is a description of the problem and solution.
The problem: The user wants to translate emails (subject, message, footer email) of WP-Members plugin. They do not appear in String Translation for translating.
The solution: These options are saved in the wp_options table.
When themes and plugins use get_option, they read values from the wp_options table. WPML can filter these calls and provide translation to the values of these options.
To let WPML know these options, themes/plugins need have a config file wpml-config.xml . This file is explained in detail in http://wpml.org/documentation/support/language-configuration-files/ , section "4. Admin texts / wp_options".
In this specific case, you can create this file wpml-config.xml with the content http://pastebin.com/nvq9Nbuy and put it in the folder of plugin wp-members.