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Tagged: Not WPML issue

This topic contains 26 replies, has 2 voices.

Last updated by marketingS-5 1 year, 6 months ago.

Assisted by: luo.

Author	Posts
October 11, 2022 at 7:02 am #12217483
marketingS-5	Short terms: Traditional Chinese = TC Simplified Chinese = SC Background: "Read More" TC translation: 閱讀更多 SC translation: 阅读更多 Issue: it's only working in the TC version: hidden link but not the SC version: hidden link Issue 2: Translated contents are only shown in the SC version: hidden link We need it to show in the TC version as well.
October 11, 2022 at 7:04 am #12217513
marketingS-5	For the first issue, the issue location is attached as an image.
October 12, 2022 at 6:47 am #12224805
luo	Hello, Thanks for the details, I can see the issue in your website. How do you setup the text "Read More"? Are you using other plugins/theme to setup it? Here is a test site: hidden link Please try to reproduce the same issue in above test site, I need a live website to test and debug. Thanks
October 13, 2022 at 2:46 am #12231259
marketingS-5	Hi I tried but was not able to reproduce the issue. Please take a look on the site and I can give you the tools you need to debug the issue. Let me know if you need a staging environment to debug. Thanks.
October 13, 2022 at 2:48 am #12231261
marketingS-5	To answer your questions: How do you setup the text "Read More"? > It's coming from the theme. I translated all the related strings but it's not showing result. Are you using other plugins/theme to setup it? > No.
October 13, 2022 at 2:52 am #12231279
luo	Please backup your website first, and provide your website administrator credentials in below private message box, I need to test and debug it in a live website, thanks
October 13, 2022 at 10:20 am #12234413
luo	Thanks for the details, I have tried these in your website: 1) Deactivate all other plugins(Except WPML plugins), switch to WordPress default theme 2022 2) Switch to your custom theme(SML Solutions), I see error message "There has been a critical error on this website" Are there any other plugins required to activate this theme?
October 13, 2022 at 1:36 pm #12236547
marketingS-5	This is a custom theme that required most of the plugins made by "Vital". Skeletor-post-grid, for example. I've restored the site back. You may continue debugging. Thanks.
October 14, 2022 at 6:48 am #12240389
luo	I have tried these in your website: 1) Dashboard-> WPML-> String translation: search with keyword "Read More" hidden link There are lots of results, which one is for the home page? hidden link It is from your theme, which theme file defined the string "Read More"? Do you have any clue?
October 14, 2022 at 6:56 am #12240415
marketingS-5	Thank you. I wish I know the exact Read More string for the homepage. I think by translating all the "Read More" strings, it will show the result I want but it's not. Sorry, I don't have a clue about "Read More" theme file.
October 17, 2022 at 8:30 am #12251623
luo	Please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only. I need to test and debug it in my localhost: https://wpml.org/faq/provide-supporters-copy-site/
October 17, 2022 at 8:58 am #12251785
marketingS-5	I tried but it failed. Resolving this will only take more time. Please advise another way. By the way, the site provided previously is the exact copy of the live site.
October 17, 2022 at 10:11 am #12252339
luo	You can also try to export your website with All-in-One WP Migration plugin https://wordpress.org/plugins/all-in-one-wp-migration/
October 18, 2022 at 7:15 am #12258473
luo	I am downloading the files, but it is too large(1.2g), will take time to download and install in my localhost.
October 18, 2022 at 7:21 am #12258501
marketingS-5	Just keep me posted, thx

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.