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This topic contains 4 replies, has 2 voices.

Last updated by Marcel 11 months ago.

Assigned support staff: Marcel.

Author Posts
July 16, 2020 at 12:05 am #6607771

stephaneJ-8

Hello
I use Gravity forms and WPML.
I have a country list in the Dropdown field and in my translated form the list is not in alphabetic order but in the same order as the not translated form.
I attached a screenshot.
Could you please give me an answer to my mail: jgeorget@insurte.com
Thank you for your help

Capture d’écran 2020-07-16 à 03.05.26.png
July 16, 2020 at 2:15 pm #6613897

stephaneJ-8

Hi Amit,
To answer your question, Yes I am using WPML 4.3.16.
Do you need debug information?
Best regards

July 16, 2020 at 5:17 pm #6615515

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi

Thank you for contacting WPML Support.

I'm sorry, we can provide support only in our public forum and not via mail. This will help other clients searching a solution for the same issue to find an answer for it.

Could you please add me a link from your site where I can reproduce the issue?
Please let me know, thanks.

Best Regards
Marcel

July 16, 2020 at 8:58 pm #6616177

stephaneJ-8

Dear Marcel,
Thank you for your reply.
There is the link : hidden link
Best regards

July 17, 2020 at 7:09 am #6618225

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Thanks for the link. I would need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

Best Regards
Marcel

The topic ‘[Closed] Translated countries in the wrong alphabetical order in my Gravity Forms’ is closed to new replies.