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This topic contains 4 replies, has 2 voices.

Last updated by tomT-2 4 years, 11 months ago.

Assigned support staff: Vincenzo.

Author Posts
March 26, 2015 at 4:15 pm #588702

tomT-2

I am trying to: Setup a french version of a working english language woocommerce shop

I visited this URL: hidden link

I expected to see: a shipping method available at checkout.

Instead, I got: Unable to checkout in french, no shipping method available (see picture).

March 27, 2015 at 8:58 am #589091

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello and thank you for contacting WPML support.

- Can you please check if there are some shipping restrictions in WooCommerce -> Settings -> Shipping (Tab) ?

- Can you please check which shipping methods are enabled and their settings?

- If the above did not work, enable (temporarily) 'Shipping Debug Mode' in WooCommerce -> System Status -> Tools (Tab)
Remember to disable 'Shipping Debug Mode' when you are done debugging.

Hope this helps.

March 27, 2015 at 8:29 pm #589682

tomT-2

Hi, I tried what you suggested but I still have no shipping options in french,
please help,
thanks,
Tom

March 30, 2015 at 10:26 am #590378

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

I visited your website and tried an order.

It seems that you solved your issue in the weekend.

Can you please confirm?

If you wish you can share your solution here in the forum for other users that may have the same problem in the future.

Thank you

March 30, 2015 at 1:37 pm #590510

tomT-2

Yeah, I seem to have managed to fix it,
couldn't really tell you how though.

thanks,

Tom