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This topic contains 2 replies, has 2 voices.

Last updated by Mihai Apetrei 3 months, 3 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
June 24, 2019 at 8:54 am #4075761

mirkoB-4

I am trying to:
Add css rules to translated homepage. I have a homepage divided in sections, most of the css rules of this page are in the parent section of the homepage (I use WP Bakery Page Builder). Such parent section is without content, since I use it only to contain its children and to give style to the page. When I translated this page, and opened it with WP Bakery, the translated version does not show correctly and the CSS rules I have in it do not work anymore.
Link to a page where the issue can be seen:
hidden link
I expected to see:
The empty page
Instead, I got: The default wordpress blog shown inside it.

June 24, 2019 at 10:02 am #4076171

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

1. Can you please check if you tried this Duplication method presented here:
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/using-content-duplication/

If the CSS is added into the same page for each of the elements, that should be copied when using the duplication functionality.

If the CSS is added externally and it is targeting dynamic CSS classes, those might change on the translated version of that page and you would need to add extra CSS that targets those new CSS classes/ids.

Please see if the duplication functionality makes any difference.

June 24, 2019 at 2:59 pm #4078173

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

2. If it doesn't make any difference, we would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

We will be checking various settings in the backend to see if the issue can be resolved. Although we won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

In order to be able to help you faster, can you also please paste your WPML Debug information in the Debug information field?
http://wpml.org/faq/provide-debug-information-faster-support/

Thank you,
Mihai Apetrei

The topic ‘[Closed] Translated homepage not showing correctly’ is closed to new replies.