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This topic contains 5 replies, has 2 voices.

Last updated by andreyO 2 years, 9 months ago.

Assigned support staff: Noman.

Author Posts
December 6, 2017 at 9:46 am #1450552

andreyO

Hello,

I'm about to translate my website with WPML and facing a problem, that menu is not displayed in translated version. hidden link

I'm using WP menu sync and see translated item there (in color green), but if I go to Design->Menus and switch to translated menu, it's completely empty.

I'm using the latest versions of WPML plugins.

Regards,
Andrey

December 6, 2017 at 11:21 am #1450644

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Andrey,

Thank you for contacting WPML Support. I have checked your site and see that menu is not displaying in English language. You need to create menu in English, here is a doc explaining Translating Menus using WPML:

https://wpml.org/documentation/getting-started-guide/translating-menus/
https://wpml.org/documentation/beginners-guide-to-site-translation/translating-menus/

If still issue arise, please provide the Debug info in the debug Information box. I have enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Thank you

December 6, 2017 at 11:31 am #1450660

andreyO

Hello Noman,

thank you for your quick reply! I didn't actually want to make different menu structure in different languages. And I thought meny sync would just care about translation. Correct me, if I'm mistaking.

BR,
Andrey

December 6, 2017 at 1:47 pm #1450803

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Usually to have same menu items in all Languages menus, we just add the menu items into BOTH languages using WP Menus Sync >> Sync option, and no other translation settings need to be made.

Thank you

December 6, 2017 at 1:49 pm #1450811

andreyO

So, why do you offer me to create menu structure in another language?

December 6, 2017 at 2:01 pm #1450821

andreyO

Sorry, I think I misunderstood the concept. In sync I had to select translated items and add them to menu, which duplicated the menu in English. I just thought it would create translation, but no duplicated menu would be added.

Thank you for your support!