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This topic contains 37 replies, has 0 voices.

Last updated by kamal-kishorS-2 13 hours, 26 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
August 26, 2025 at 1:42 pm #17348585

kamal-kishorS-2

Hi Carlos,

Thanks for diagnose the problem. I have activated the plugin one-by-one and find the Plugin Razorpay for woocommerce. Since this plugin is required for payment gateway. Pls suggest if there is any known issue with this plugin. I have also update the plugin but still it is creating problem.

Regards
Kamal

Screenshot 2025-08-26 at 7.07.42 PM.png
August 27, 2025 at 5:38 am #17349903

kamal-kishorS-2

Hi Carlos,

While checking, it has been identified that Brand taxonomy has been translated but translated page is returning 404 error. Can you pls guide how to fix this.

English URL: hidden link
French: hidden link

Kindly suggest,

Regards,
Kamal

Screenshot 2025-08-27 at 8.44.08 AM.png
August 27, 2025 at 8:28 am #17350779

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi Kamal,

1.- The 'Razorpay for WooCommerce' plugin hasn't been tested by our compatibility team, which means that it is not listed as compatible with WPML. You must contact the plugin's authors and ask them if they are compatible with WPML and, if so, what are the steps to set it up correctly in a multilingual site.

2.- Deactivating the 'Categories Images' plugin solves the 404 problem with the brand categories in the secondary language

August 27, 2025 at 9:07 am #17350884

kamal-kishorS-2

Hi Carlos,
Post deactivating the "Category Images" plugin, 404 error still exist.

I have also make this site live on domain hidden link. Once we are able to fix the issue here, i will update the production site too.

Regards,
Kamal

Screenshot 2025-08-27 at 2.32.32 PM.jpeg
Screenshot 2025-08-27 at 2.32.02 PM.jpeg
August 27, 2025 at 10:24 am #17351368

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi Kamal,

Please check the attached image

FireShot Capture 154 - Namah Ropes - Namah International - [cyan-crow-394025.hostingersite.com].png
August 27, 2025 at 12:54 pm #17351933

kamal-kishorS-2

Hi Carlos,

Yes, it is opening now. Do we need to do anything more post deactivating the "Category Images" plugin? I have deactivated the plugin on production site (hidden link) and clear all the cache but still getting 404 error on production site.
hidden link

The login URL is: hidden link
Rest credential is same provided to you.

Pls suggest.

Regards
Kamal

Screenshot 2025-08-27 at 2.32.02 PM.jpeg
August 27, 2025 at 1:00 pm #17351959

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi Kamal,

I followed the same steps in the production, and the brand appeared after flushing the CDN cache: hidden link

Note: Please don't forget to increase the WordPress memory limit.

August 27, 2025 at 1:13 pm #17351976

kamal-kishorS-2

Hi,
I tried and open 1 page once and all 4 language page of hidden link is comming as 404 error. I tried in incognito windows too.

Regards,
Kamal

Screenshot 2025-08-27 at 8.44.08 AM.png