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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a page using WPML's Advanced Translation Editor, but after completing the translation to 100%, clicking 'Finish' and 'Save', the translated version does not appear or seems not to have been saved. The interface shows a '+' as if no translation was done.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Ensure you have a backup of your website before proceeding.
2. Navigate to WPML -> Support in your admin dashboard.
3. Click the 'troubleshooting' link below the plugin versions list.
4. In the 'Clean up' section, perform the following actions:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Set language information
- Fix post type assignment for translations

Additionally, try making a slight modification to the original page, save it, and then navigate to the WPML translation editor to complete the translation again. Check if the issue persists with a newly created page.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 0 voices.

Last updated by effinityE 3 weeks, 3 days ago.

Assisted by: Andrey.

Author Posts
May 19, 2025 at 2:17 pm #17048886

effinityE

Background of the issue:
I am trying to translate a page on my site hidden link using WPML's Advanced Translation Editor. I complete all segments to 100%, click 'Finish' and 'Save'.

Symptoms:
The translated version of the page does not appear or seems not to have been saved. The interface shows a '+' as if no translation was done.

Questions:
Why is the translated page not visible after completing the translation?
What steps should I take to ensure the translation is saved and visible?

May 19, 2025 at 2:27 pm #17048924

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please make a slight modification to the original page, save it, navigate to the WPML translation editor, and then complete the translation?

Does the same issue occur with a newly created page?

May 19, 2025 at 2:34 pm #17048981

effinityE

So I just did what I found on this post
https://wpml.org/forums/topic/translated-page-is-not-created/
and It worked !

please follow these steps:

- Just to be safe, make sure to have a website backup before proceeding
- Go to WPML -> Support in your admin dashboard
- Click the “troubleshooting” link bellow the plugin versions list
- Look for the “Clean up” section and hit these buttons:

# Clear the cache in WPML
# Remove ghost entries from the translation tables
# Fix element_type collation
# Synchronize local job ids with ATE jobs
# Synchronize translators and translation managers with ATE
# Set language information
# Fix post type assignment for translations

Just leaving it here in case other need it !
Cheers