Translated pages not showing all products

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using Elementor Loop Grid to display products on their website. While all products show correctly in English, switching to Dutch only displays 3 products, despite having 479 published Dutch products.
Solution:
1. Ensure all related WPML plugins are updated:
- Go to Plugins -> Add New Plugin -> Commercial tab.
- Click Check for updates and update WPML Multilingual CMS, Advanced Custom Fields Multilingual, WPML Media Translation, and WPML String Translation.
2. Clear the site cache if using a caching plugin.
3. Verify that all Dutch product translations are published and not in the Trash by checking under WooCommerce -> Products and switching to Dutch with the WPML language switcher.
4. In Elementor, open the Dutch product category page and check the Loop Grid widget settings:
- Ensure the query type is set to Products.
- Check the Posts Per Page or Limit field is not set to 3.
- Confirm the taxonomy filter points to the correct Dutch category.
5. If the issue persists, check WPML's translation settings under WPML -> Settings and ensure Products is set to Translatable.

If these steps do not resolve the issue, it may be due to outdated plugins or compatibility issues. We recommend creating a staging site and updating all plugins and themes. If problems continue, please visit our support forum at WPML support forum for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Bug

This topic contains 10 replies, has 0 voices.

Last updated by Carlos Rojas 1 week, 4 days ago.

Assisted by: Carlos Rojas.

Author	Posts
May 13, 2026 at 9:57 am
thiesG	I am using Elementor Loop Grid to show my products, this works and shows all products. However, when I switch to a different language, it does not show all products and only 3. What is the issue here? hidden link hidden link
May 13, 2026 at 12:18 pm #18032902
thiesG	Hello, I just wanted to say that I changed the elementor query from "Current Query" to "Latest Products" so my products are still visible. You could say that the issue has something to do with the Current Query.
May 13, 2026 at 6:28 pm #18034155
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, My name is Carlos, and I will continue working on this ticket Before we continue, I kindly ask you to: - Create a full site backup or create a staging site with a copy of the production site (you can use the WP Staging plugin for free) - Update all outdated plugins and themes that appear in this link: hidden link - Flush the cache memory Can you tell me if the issue persists after finishing the steps described above? Looking forward to your message. Regards!
May 14, 2026 at 8:57 am #18035025
thiesG	Hello, Thank you. Unfortunately the issue persists after finishing the steps you described.
May 14, 2026 at 12:30 pm #18035776
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, The plugins and themes are still outdated on the production site: hidden link Did you create a staging site? If so, please share the access credentials in your next message, which I have set private.
May 14, 2026 at 2:34 pm #18036344
thiesG	I understand, however the plugins you see are either disabled or not able to be updated anymore due to expired licenses. These plugins are not active on the website.
May 18, 2026 at 7:55 am #18041826
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Here is the list of outdated and active plugins: - Advanced Custom Fields PRO - Astra Pro - CartPops Pro - JetSmartFilters - WooCommerce Cost of Goods If you can't update any of those plugins, then I kindly ask you to create a staging site with a copy of the production site (you can use the WP Staging plugin for free) and share the access credentials in your next message, which I have set private. Looking forward to your message.
May 27, 2026 at 11:38 am #18063405
thiesG	Hello, I have updated all the plugins except CartPops. However I have deactivated the plugin and the issue is still there.
May 28, 2026 at 8:56 am #18065766
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, I changed the Products configuration in WPML -> Settings -> Post type translation, and now you can see the products in all languages. Can you confirm that the issue is solved?
May 28, 2026 at 9:03 am #18065774
thiesG	Thank you, unfortunately the issue is still not resolved. Now only 12 products are showing, this used to be 3 so it has gotten better but still not all products.
May 28, 2026 at 10:44 am #18066233
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, Thank you for your message Is the grid built here: hidden link ? If so, then I suspect there might be a compatibility issue. I will need to take a deeper look and run more tests. Could you create a staging site that mirrors the production site, where we can run all necessary tests without affecting the live site? Note: You can create the staging site using the WP Staging plugin for free. I have set your next message private so you can securely share the staging site credentials. Looking forward to your message.