This is the technical support forum for WPML - the multilingual WordPress plugin.
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|May 1, 2021 at 12:03 pm #8667769|
Tell us what you are trying to do?
What is the link to your site?
|May 3, 2021 at 4:48 am #8672473|
|May 3, 2021 at 3:10 pm #8677649|
Languages: English (English ) Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Welcome to our support forum. I'll be happy to assist you with this!
Please make sure you're following our documentation related to how to translate custom fields: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/, particularly the section "Indicating Which Custom Fields to Translate". Also, after a full site backup, try this procedure:
- Go to WPML -> String Translation
Let me know if that helps. If the problem persists, then we might be facing an interaction issue with a third-party functionality, in this case:
- Backup your website before proceeding
At last, I'd appreciate your help attaching the Debug info. See how to retrieve and paste it here: https://wpml.org/faq/provide-debug-information-faster-support/.
In summary, these are the steps that you need to take to retrieve it:
- Go to WPML > Support > Debug Information
I'm enabling the Debug Info template for your next reply.
Thank you, please let us know,